Overview
This awareness course enables delegates to understand the benefits of lean for their organisation; the key lean principles, tools and techniques and how to approach implementation.
Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of an organisation's processes are at best 40% value adding. Effectively applying Lean principles and tools can significantly improve the percentage of value added time; reduce process timescales; and reduce waste and the associated costs. At the same time there will be an improvement in customer service and satisfaction levels.
For delegates to be able to undertake even a basic improvement project they will need to undertake further courses in order to have sufficient knowledge.
If you have any queries about your projects following the course or wish to submit your project for accreditation then please contact the Lean Six Sigma group via the email Leanaccreditation@qa.com
Learning Outcomes
At the end of this course you will be able to understand:
- The key principles of quality improvement
- The key lean principles and the focus on waste elimination
- Customer value, value streams and waste
- The key lean tools and techniques
- Approach to implementing lean in their organisation
Course Outline
- Introduction
- Quality improvement PDCA and DMAIC models
- 5 Lean principles-Lean Thinking Game
- 7 deadly wastes
- Customer value; value add , value enabling and non-value add
- Value streams and value stream mapping
- Key Lean tools and techniques
- Getting started
- Lean leadership and culture
Certification:
Completion of all elements of the Lean Programme will enable delegates to attend the Lean Six Sigma Practitioner course and, having completed the exam and a suitable project, become a certified Lean Six Sigma Green belt.
Frequently asked questions
See all of our FAQsHow can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.