Certification details
ITIL® 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation. Get started with ITIL 4 Foundation. Start to build your career with ITIL or reaccredit from ITIL v3 to demonstrate your digital skills and meet your career goals.
ITIL® Master
ITIL® 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with agile, DevOps and digital transformation. Complete all three certifications below to achieve the ITIL® Master certification.
= Required
= Certification
ITIL® Practice Manager (PM)
Pass the Foundation, Create Deliver & Support and one of the Practice Manager modules to achieve the ITIL® Practice Manager certification.
ITIL® Managing Professional (MP)
Pass the Foundation and all 4 Managing Professional modules to achieve the ITIL® Managing Professional certification.
ITIL® Strategic Leader (SL)
Pass the Foundation and both the Strategic Leader modules to achieve the ITIL® Strategic Leader certification.
ITIL® Practice Manager (PM)
Average salary: £TBC
Step 1
Step 1
Step 2
Step 2
ITIL® Managing Professional (MP)
Step 1
Step 1
Step 2 (complete all)
Step 2 (complete all)
ITIL® 4 Specialist: Create, Deliver and Support
ITIL4SCDS
3 Days
£2,510 ex VAT
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ITIL® 4 Strategist: Direct, Plan and Improve
ITIL4SDPI
3 Days
£2,485 ex VAT
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ITIL® 4 Specialist: Drive Stakeholder Value
ITIL4SDSV
3 Days
£2,510 ex VAT
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ITIL® 4 Specialist: High-velocity IT
ITIL4SHVIT
3 Days
£2,440 ex VAT
View course
ITIL® Strategic Leader (SL)
Average salary: £TBC
Step 1
Step 1
Step 2 (complete both)
Step 2 (complete both)
Foundation level (mandatory)
Choose one of the following Foundation level options and pass the associated exam.
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Strategic Leader (both modules to be completed)
Complete both of the following modules and pass the associated exams.
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